IIS SSL redirecting / loading http

[mfluet]

Hello all,

I've recently upgraded to 9.0 and have installed IIS and configured it as the backend for the Commit Web Interface. I'm finding that HTTP works fine but attempts to access https://mywebsite.com/commitcrm will just hang or fail.

If it does work instantly it redirects the page to HTTP for the initial logon. More often it will hang. When it hangs I can stop the page from trying to load and refresh it. I get a pop up message that says "To display the webpage again, the web browser needs to resend the information you've previously submitted. If you were making a purchase, you should click Cancel to avoid a duplicate transaction. Otherwise, click Retry to display the webpage again"

Once I click "Retry" it will successfully load the logon page in HTTPS with the following message "For security reasons, you have been automatically logged out.
Please log in again. "

I'm scouring the web for SSL and IIS causes to this as all works under HTTP. Has anyone else experienced this? Any thoughts?

Thanks.

[Support Team]

Thanks for posting. It seems like this may be a configuration issue, however, upgrading to the latest version 9 may be the way to go as we have resolved some related items that may help here.
Download the latest upgrade program from the bottom of the What's New In RangerMSP page.

[mfluet]

Thank you for the reply. I'm on version 9.0.0.7 and was installing IIS to provide the web interface. I agree it's probably a setting or issue in IIS as it fails when testing it from IIS itself. What makes it more difficult is that I can access the application / web under the HTTP pages just fine. I'll continue to chip away at the problem and will post any resolution.

[Support Team]

Thank you for the update. Please upgrade to the latest version 9 (see the link above) and we will continue from there, should it be required.

[mfluet]

The upgrade from 9.0.0.7 to 9.0.0.9 did the trick. Everything works as expected.

Thanks!