New Opportunity via Email Connector

[Support Team]

RangerMSP User Question*

Can one create a new opportunity via the email connector? i.e. if I send an email to the support email address with certain tags it then creates an opportunity for a customer?

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* Question received by email and shared here for the benefit of our users.

[Support Team]

Answer

Yes, that's possible and using API by Email you can send text-based, XML formatted emails to create opportunities.

Here are some useful links:

API XML Samples
API manual - Opportunity fields