View Full Version : way to delete all data without losing preferences?
wsandwith
December 23rd, 2014, 08:15 AM
is there a way to delete all data without losing preferences? or do I need to start from scratch? and if I need to start from scratch do I need a different install code or can I reuse the original one?
wsandwith
December 23rd, 2014, 08:16 AM
I should add we are using the SQL version
Support Team
December 23rd, 2014, 08:34 AM
You can delete or deactivate the records you no longer need, however, in case you really need to wipe out all data and start from scratch this will will require a new installation and a new activation and your preferences/settings/configurations will be lost during this process.
Hope this helps.
wsandwith
December 23rd, 2014, 08:43 AM
ok, can I reuse my commit and SQL codes after the total wipe?
Support Team
December 23rd, 2014, 08:47 AM
You will need to contact our support directly to discuss this, in general new activation codes will have to be provided after following the required procedure.
Thanks!
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