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itognet
November 19th, 2014, 02:33 AM
Hi,

when on the mobile webinterface, it is not possible to view the original email.
You get alot of crap text - and it is not possible to use back to get back to your commit session. (You have to start all over)

Support Team
November 19th, 2014, 06:07 AM
The original email is downloaded as a standard .EML file.

Probably there is no application on the mobile device to open this file type or browser is trying to open it as text file and fails.

itognet
November 19th, 2014, 06:56 AM
Can you direct me to an application that is compatible with CommitCRM.

For both iPhone and Android phones. Thanks.

Support Team
November 19th, 2014, 11:28 AM
Well, this has nothing to do with RangerMSP :-)

.eml file format contains an entire email messages as per the RFC specs. It is not something specific for RangerMSP.

You should search for any mailing application that can open emails, in their original form, saved to file.

Thanks.