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BDTECHRob
July 16th, 2013, 11:20 PM
HI Guys, there should be an option to start a timer for an appointment, i know you have the ability to right click each appointment and add a charge for it, but it would be nicer if you had the ability to calculate this time off actual time spent on the job not the original appointment time slot.

also with the highlight charged feature on the calendar window this should also reflect if the ticket attached to the appointment has had a charge added to it for that day by the employee it is scheduled for. this would allow management to quickly view the calendars and highlight anything that hasn't been charged for. alternatively when adding a charge to a ticket we could have an option in the charge window to link it to an appointment.

Support Team
July 17th, 2013, 06:05 AM
Thank you for posting this and sharing your ideas with us. Everything is noted and will be reviewed.

BDTECHRob
July 18th, 2013, 06:43 AM
Another feature that would be nice is the ability to save timers for time when you may start a job then get called out to another you could save the timer and then reopen it when you resume work. I know you can stop and start but this doesn't allow you to exit the program if needed.

Support Team
July 18th, 2013, 08:02 AM
While you can stop the timer and also have more than one active timer running in the same time (depending on setting in the Tools-> Options-> Timer tab) the timer is not saved when closing RangerMSP.

Noted. Thank you.