Edit favicon

[nattivillin]

Is there a way to change the favicon from the CommitCRM symbol to our own?

This would be when using the web interface naturally.

[Support Team]

It is set automatically and always uses the same default... Thanks for asking.

[nattivillin]

So that's a no?

If has to be pulling the image from somewhere.....

[wsandwith]

I am also interested in removing this and other branding items from our system.

I am sure many of the other users would also enjoy the ability to brand all parts of the web interface with their own logos.

Show of hands please!

[Support Team]

@wsandwith - thank you for adding your vote. You may be aware of it already, in any case, you CAN already add you logo to the Web interface, actually you have the full freedom to include a fully functional HTML snippet for both the header and footer of all Web pages. Please see Branding the Web Interface header and footer.

Hope this helps.

[wsandwith]

I am not talking about adding the logo to the splash page, I am talking about removing your advertising on everything from the web interface pages to every email I send.
e.g.
-----
Committed to customer service. Our business is powered by CommitCRM.

CommitCRM – PSA, CRM, Service Management and Billing for Leading IT Service Providers
Support

I am in the business of selling my product, not yours, I should be able to remove this as none of my customers are going to purchase your product.

[Support Team]

Well, we fully agree and this is ALREADY possible too. Please drop us an email and we'll provide you with the details.

Thanks.

[nattivillin]

What about the favicon image?

[Support Team]

​It is set automatically and always uses the same default... Thanks for asking.​

[nattivillin]

It has to be getting the image from somewhere. It is all code!!!!

Just come out and say we re not going to tell you how to change it. At least i will know where we stand.

[Support Team]

As mentioned above branding change is officially supported, this with the favicon logo isn't and we've added this as a request. Thanks for asking.

[nattivillin]

Thanks. I will poke around and see if i can find it.

I think it is here, but i have to find it on the server.

url("/1dahxxxxxxxxxxxxxxxf58e/$/gfx/loading.gif")

[susanpaz]

I would like this info also:



December 16th, 2014, 11:36 AM
CommitCRM Support

Posts: 5,436
Well, we fully agree and this is ALREADY possible too. Please drop us an email and we'll provide you with the details.

Thanks.

[susanpaz]

Also, how do i change the title of the page in the web browser?

[Support Team]

Unfortunately the title of the page cannot be modified.

As for other question, as been asked there, please drop us an email and we'll get back to you with the details. Thanks!

[northwestmsp]

Why is this type of information not made accessible? If you're concerned about privacy or security, consider locking down a section on the site to only be accessible to verified owners of the CommitCRM software. This method of providing useful configuration information "offline" via email seems to be an out of date way of handling requests like this... especially when you consider that you're working with an entire customer base of highly technical people who get how things work.

[aaspeer]

Not to add to this... but you cant change the FAVICON for Autotask or Connectwise... Why does it matter so much?

[nattivillin]

Seems weird to me as well. I can totally brand almost everything else we use, but not CommitCRM.

[Support Team]

Well, you CAN definitely brand RangerMSP! You can add your logo to any report printed from the system, you can customize the customer portal to including your branding, your logo, your header, and your page footer, you customize forms to include customized headers and even different business logos, in fact, you can configure RangerMSP to be entirely transparent in a way that customers will only see your brand/logo/header/footer!

So, in case you need any help with configuring something, please email us and we will be happy to help configuring your RangerMSP system to support your personal branding.

Hope this helps.

[nattivillin]

Not to be a stick in the mud, but that includes everything except the favicon correct?

[Support Team]

Yes, we believe that this is pretty much it.