ship-to and bill-to address

[Product User]

If a customer has a different bill-to address than their ship-to address is how do I handle this when I create the invoice?



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[Support Team]

When generating a QuickBooks Invoice using the wizard (File > New > QuickBooks Invoice), the billing address and the shipping address can be taken from QuickBooks respectively (which is the default behavior) or from the RangerMSP main Account Address.

This is done in the Wizard window, on the Charge selection step. The Bill-To Address and the Ship-To address contain the text <by QuickBooks> which means that the address will be taken from the Billing Address which is defined in QuickBooks upon the invoice creation.

You can read more about these fields in the online RangerMSP-QuickBooks link manual.

Neta