Having to restart advantage database

[nattivillin]

We find ourselves having to restart the database service almost weekly. We will have issues like one station can connect and another cannot.

Any way to resolve this?

[Support Team]

From your email we understand that the error is 6420. This usually means that the translation from the ADS.ini setting file are not translated well to the server on this machine OR that the communication for a specific client or the server side database service is blocked due to, for example, continuous used that got it flagged as 'suspicious'. In case it happens again, please email us your RangerMSP log files for analysis. Maybe the logs at that point will teach us more about this.