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View Full Version : Show ticket, charge & asset information on same report


expertcomputing.co.uk
October 30th, 2012, 02:24 PM
Hi,

A really *simple*? request. I have some trade clients that we do work for. We send them a charge report at the end of every week/period. I'd like to know how i can show the ticket number, asset (important) and charges all on the same report. Showing the asset is an easy way of identifying what job it was.

I've tried all the default reports in charges, but i cannot choose any asset in these reports. I've tried meddling with data source, but no joy.

Any ideas?

Support Team
October 30th, 2012, 03:18 PM
Try using 'Technical Service Form including Charges2'. It includes the Ticket information, Charges information and Asset information. You can customize it to add many more Asset related data fields, should that be required.

Hope this helps.