Error when updating contracts

[nattivillin]

Quite often when working with contracts, we get this error: ACCESS VIOLATION 77d78dc9 module ntdll.dll

Then it follows up with "cant access database"

Any idea what is going on? It seems like it happened after we upgraded to SQL, but i cant be 100% sure of that.

[Support Team]

You should not see such errors. Is it possible that you do see this message after a long time not using the PC and that it might has been disconnected from the network due to power saving options?

[nattivillin]

This happened after a reboot. Actually after updating a few contracts today, it happened more than once.

[Support Team]

Unfortunately the log files that you sent us did not reveal the cause for this. Does this happen always? Only on a single workstation but not the others? After you perform a specific sequence of steps? Can it be reproduced or does it happen without any repeatable scenario?

[nattivillin]

Nobody really works on contracts but me, let me try it from another machine and let you know.