Scroll Bars in CommitCRM Lists

[lpopejoy]

Why do the scroll bars not behave as they do in a normal application? As you scroll through the list, the scroll bar doesn't move until you get to the very end of the list, then the bar jumps to the bottom.

[Support Team]

It behaves differently to gain performance.

For example, if you have 10,000 Tickets, or many more Charges, etc. in the system and display them in a list - we do not fetch them all up-front but rather fetch them behind the scenes as you scroll. This saves a lot of time, yet it also has some downsides like what you've just described.

Hope this makes sense.

[lpopejoy]

Hmmm.... Ok, I'll take your word for it. Excel, Access, Mysql, MSSQL have no problems displaying 10,000 + tickets and their scroll bars work just like any other normal application. In fact, I have almost 10,000 emails in my inbox in Outlook, complete with a fully functional scroll bar.

Anyway, I do like performance, so I'll try to view this as a feature from now on - not a bug!

[AN-Tech]

Funny, I was about to post something in the forum asking the same thing. I it always bugged me how CommitCRM scrolls and I had never seen another application work that way. Every time a new release came out I always hoped that it would scroll like normal.

[nattivillin]

I agree. It is so counter to how everything else works, it always throws me for a loop.