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itognet
March 13th, 2012, 05:48 PM
Hi,

If I create a normal email, and sent it to my Commit, a Ticket will be made, with the text and attachment. Thats OK.

It is possible, in any way, to include an attachment when doing an XML via Email API ?

Thanks.

Support Team
March 14th, 2012, 06:02 AM
The API by Email just uses email technology as a transportation methods to give you access to the API over email. thus, there's no way to currently attach anything to this email and have it filed. What you can do is upload the file from your program and to your server (anyway you want and regardless of the API) and then using the API by Email add a new Document object to RangerMSP that will point to the file you uploaded to your server.