PDA

View Full Version : Taxes not showing in my webinterface


wsandwith
February 22nd, 2012, 04:16 PM
Taxes not showing in my webinterface print preview, this makes it tough to bill my clients for labor when I have to manually calculate the taxes.

FYI I do have the taxes showing when I am using CommitCRM locally.

Support Team
February 23rd, 2012, 06:09 AM
The Web interface includes HTML based formats that include taxes and another that don't. Please verify that you select the one with Taxes and try again. In addition you can always print a PDF based report (just like with the client) from the Web interface.

Also, it's possible that Taxes were not defined for this specific Account record (under the 'Details' tab of the Account) and this is why no taxes are displayed (if this is the case then it won't show any taxes for this customer with the RangerMSP client as well).

All about taxes is discussed here.

HTH