Start a new Sync to Outlook

[racassel]

I did a test run of Outlook sync to a temporary calendar, task and contacts folder. It's working okay, and now I would like to set up the sync to a different folder. What is the procedure for starting over, removing the old sync and setting up a new sync to Outlook?

[Support Team]

Hi Rick,

Basically, all you need to do is switch the folders via Tools > Options > Outlook tab, just like you did when working with the test folder.

However, before synchronizing with your "real" contacts folder, and as you probably already have contact records in RangerMSP you first need to manually create the links between your RangerMSP Contacts/Accounts and the parallel record in Outlook. This will help you avoid duplicates. Please carefully review this section for more details.

I hope this helps.

Dina