Mandatory Fields

[Beth Dixon]

Any update yet on allowing users to make certain fields mandatory for populating. We have fifteen people in the office and it is very hard maintaining the integrity of the database when staff don't complete all the fields. It would be nice if they couldn't leave a screen unless all mandatory fields were entered.

[Support Team]

It will definitely help in some cases. We have this request on file and it has some votes already. We hope to get to review and implement it in one of our coming releases.

Thanks for asking :)

[nattivillin]

+1 from me. Email address is a must!

[nattivillin]

Any traction on this?

[Support Team]

Not much... I can say that it will not be included in our next release (current version is 5.7). We have this request on file and we will evaluate it again in the future.

[bdbrower]

BIG +1 from us on this. Seems like a simple upgrade but would do wonders for our ability to maintain consistency of account/ticket records (which we now have to do with daily manual reviews of new Account records and new Tickets ("manual" - ugh, dirty word).

[aaspeer]

I'll give a +1 to this as well. It would be a big help.

Austin Speer
Onward IT

[gcstech]

add me to the list... such a basic function should be there.

[BDTECHRob]

+1

[raymond]

this really is a must have feature... and should be pretty easy to implement.

[nattivillin]

Was this feature included in 6.2?

[Support Team]

No, this feature wasn't planned for 6.2.

[nattivillin]

Is it being planned at all?

[Support Team]

Users want it and therefore it is on our list and we may introduce it in a future release. ​​ ​​ Thank you for asking.

[bdbrower]

Any chance this feature will be in Version 9?

[Support Team]

Nope, this feature isn't planned for version 9. Thanks for asking.

[bdbrower]

Three and a half years and counting. Just sayin' :-).

[nattivillin]

Original post was November 29th, 2011, 02:46 PM. I would say going on 4 years!