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Anders
November 4th, 2011, 07:42 AM
We get this error on one of our technichians since we changed to our new exchange server.
The sync works fine for all other techs.
The user performing the sync has the appropriate rights to the calendar, and can create and remove appointments via Outlook.

The version is v.5.5.0.3-1.1.5400.0

Can anyone help?

Anders

Support Team
November 4th, 2011, 07:49 AM
Anders, please use the Help > Technical Support menu in RangerMSP to send us your RangerMSP log files for analysis.

Thanks,
Dina

Anders
November 4th, 2011, 08:03 AM
I tried, but the mail bounced back saying the message was to large.
The log attachement was 23mb

Anders

Support Team
November 4th, 2011, 08:08 AM
Please try using services like yousendit.com and email us the download credentials/link.

Anders
November 7th, 2011, 12:50 AM
I have sendt you a mail via yousendit.com.
If you still didn't get the file, let me know and we'll try something else.

Anders

Support Team
November 7th, 2011, 05:33 AM
Reviewed and it seems to be related to Profiles. An email reply has just been sent to you.

Thanks,
Dina

Anders
November 10th, 2011, 06:55 AM
Got it fixed.
The problem was the users exchangemailbox had somehow been damaged when we moved from exchange 2007 to 2010.
We deleted his mailbox (after we exported it to a .pst first of course), and created a new one.
Now appointments sync just fine.

Thanks for helping me out :)

Anders