Labtech Client Locations sync?

[jdixon]

Hey there!

We have some clients that have seperate locations that are billed seperately (so they are in quickbooks as seperate accounts).

Is there a way to sync these Labtech locations to CommitCRM accounts?

[lpopejoy]

No, there isn't. Labtech will sync top level accounts to a single record ID over in Commit, which effective creates a one to one relationship between Labtech Accounts and CommitCRM Accounts - thus preventing what you are trying to do. The only way to do it, I think, would be to actually create separate clients in Labtech, and corresponding ones in CommitCRM & Quickbooks. I know that is messy, but I can't think of any other way to achieve this.

Basically, CommitCRM doesn't know anything about Labtech "locations."

[jdixon]

Dang. Yeah I was thinking its not really a CommitCRM problem.. Seems Labtech could modify the CommitCRM plugin to make this work with either a locationid or a clientid.

[lpopejoy]

Yeah... Well, to be fair, it wouldn't be exactly logical. But, agreed, Labtech doesn't seem to be doing much of anything with their CommitCRM plugin. ...Which is a little frustrating.

[AN-Tech]

Labtech seems to focus most of their attention on the Connectwise plugin. Probably because they use it internally and are also partially owned by their funding group.

[jdixon]

Yeah but ConnectWise is so dang expensive and robust. I mean there are so many steps to do invoices. Not something easy to pick up on like CommitCRM is.

I believe Labtech and ConnectWise even work in the same building lol