Message/ToDo Lists

[YourIT]

Is there any way to give messages (phone, office visits, etc..) to one another?

What about managing todo lists, task managers?

[Support Team]

Use the Message icon on the left to open the Messages center where you can send internal messages between all employees and attach them to Accounts/Tickets/Assets/etc.

For Todo's use Tasks. Open the Calendar Window and under the Tasks tab manage all your to-dos. You can optionally attach a Task to an Account/Ticket/Asset/etc.

Hope this helps.