Customer web Access

[neilmac]

I would like to give a customer web access, and I would like to ask which is the best way to set up the privelage group.

I only want him to view tickets, not edit, it's just so he can see what's going on.

Any advice ?

[Support Team]

You can learn all about the privileges options available for Customer Web User here.

HTH,
Sheli

[neilmac]

Excellent !

Many Thanks.