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ntsg64
October 11th, 2010, 02:17 AM
I Am Reloading CommitCRM On A New Server
I currently have a 5 user license
I Installed A Fresh Install On New Server And Ran Update Ver5.4.0.2
After I Installed It Is Trial Version
HOW Do I Install My Existing Serial Number

Support Team
October 11th, 2010, 05:55 AM
ntsg64,

I've just sent you the relevant information by email as it involves licensing and activation information.

Regards,
Bracha

sudogreg
October 11th, 2010, 09:00 PM
dont forget if you have the SQL upgrade, you must turn off the SQL on the first server first, or remove from first server, or the new version will not install to new server (just talking SQL, not commit)

Support Team
October 12th, 2010, 06:11 AM
Thanks sudogreg.

This is a very good point.

RangerMSP SQL Database can only be running on a single server on your network (unless specifically configured otherwise which takes some time and efforts, and it is hardly ever required).

So yes, make sure the old server doesn't run RangerMSP SQL Database when installing it on the new server.

Regards,
Doron