Due Date Time - Ticket Format

[John Greenfield]

I am setting up a web form and would like to know what is the correct format for the FLDTKTDUEDATETIME field. I notice in the API reference guide it says mm/dd/yyy, but what about the time component?

[Support Team]

Hi John,

The format for date/time fields is as follows:
MM/DD/YYYY HH:MM AM|PM

For example:
09/14/2010 03:24 PM

Regards,
Bracha