Can I create more than one active contract for the same account?

[Product FAQ]

Can I create more than one active contract for the same account?

[Support Team]

Yes. You can create and manage several active contracts for each Account and use them concurrently. For example, you can have a Block of Tickets contract for phone support where each phone call costs a ticket, another contract for on-site visits, limited to 5 incidents or tickets, a Block of Time contract for network installation projects, and another Block of Time contract for emergency service limited to 2 hours, for example.