Rob Mathews
April 16th, 2010, 09:36 AM
My Dispatch/Calendar View shows ticket info only. I would like to also see just the account information. Is this possible?
thanks!
Support Team
April 16th, 2010, 09:46 AM
Hi Rob,
Thanks for posting this.
The Dispatcher view already displays the Account name and address; however, if you'd like to see extended information about a ticket's linked account, double click the ticket and see the contacts information from the bottom left corner of Contract/Asset tab.
Hope this helps.
Regards,
Neta
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