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DavidW
August 2nd, 2009, 07:45 PM
Hi Folks!

We are trying to configure an WHO IS domain look up as Online Service in CommitCRM (we are using Ver 5.1.0.1), using Network Solutions' DB/Site (which doesn't require filling in a - and haven't been able to get it to work right, using the following Properties

Name: [Whatever:-)!]
Data Source: Accounts
Base URL: http://www.networksolutions.com/whois/index.jsp
URL Parameters: ?queryString=<CMTLBLDATA_FLDCRDURL1>

What should we be using as the URL parameters/anyone gotten this to work? Grateful for assistance!

(We checked the forum posts to date on this and found one old post pointing to a now Paid service.)

TIA!


/dwv
David W. Vaughan
www.A-1techsupport.com

ajgyomber
August 3rd, 2009, 08:07 AM
David,

I would suggest using a WHOIS search that is not a registrar. Try the following:

Name: DomainTools WHOIS (Web 1)
Data Source: Accounts
Base URL: http://whois.domaintools.com/
URL Paramaters: <CMTLBLDATA_FLDCRDURL1>

Hope this helps!

--AJ

DavidW
August 3rd, 2009, 08:29 AM
Thanx AJ!

Still not working quite right for us, with THIS lookup site.

Is there a parameter VALUE that the CommitCRM field must be set to be equal to, eg.
whois=<CMTLBLDATA_FLDCRDURL1>

Tinkered a bit just now, looked at source code for enquiry page, but didn't jump out at me:-)! so grateful for last missing piece.

TIA!

/dwv

Support Team
August 3rd, 2009, 10:06 AM
David,

The <CMTLBLDATA_FLDCRDURL1> parameter will automatically be replaced with the Web address (URL) of the selected Account when the online service is activated (The Web field found under the Account Address tab).

What site are you trying to use with this Online Service? does it know how to handle external parameters?

Thanks,
Dina

DavidW
August 3rd, 2009, 02:15 PM
Thanx AJ and Dina!

The Online Service is now WORKING - as you specified AJ. Shutting down and restarting CommitCRM got it working. Basic troubleshooting step:-)!.

Best!

/dwv
A-1 Tech Support